All sales of recharges are final and there will be no refund or exchange permitted. Please be advised that you are responsible for the mobile number or DTH account number you purchase recharge for and all charges that result from those purchases. FiNRiCH TECHNOLOGY is not responsible for any purchase of recharge for an incorrect mobile number or incorrect DTH account number.
However, in a case where a transaction has been completed by you on the site, and money has been charged to your card or bank account but a BBPS has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on customercare@finrichtechnology.in or posting us a message on the Contact Us page (optional) . In such a scenario you will be entitled to a full refund. We request you to include in the email the following details - the mobile number or DTH account number, Operator Name, Transaction ID, BBPS Value, Transaction Date, and Order Number shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the BBPS then you will be refunded the money within 7 working days from the date of the receipt of your email.
All the users must note that the Registration amount, Service activation amount, and Retailer's fees are non-refundable and non-transferable in any case.